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process management HOPE

PROCESS MANAGEMENT

Process management as a management process

THE MANAGEMENT

Implementation of a central office for the management of processes,

e.g. as a staff position, which secures

the anchoring of the process orientation

in the strategic management of the company.

Structuring of all business processes

THE PROCESS MAP

Creation of a process map as the top level of the process management structure in the company. Obtaining a

complete overview and

understanding of the connections

between the individual processes.

Modeling of

business processes

THE PROCESS MODEL

define business processes,
analyze and document,

develop process models,

determine metrics for analysis and

evaluation of business processes.

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